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Importance Of Adopting A Holistic Reward Strategy To Retain Employees
One of the challenges facing HRM in the 21st century is changing the perception of the role, scope and purpose of HR and HR Professionals within the workplace. Research shows that employee retention has become one of major issue in today`s business. By adopting a holistic rewards strategy, it will helps to maintain retention effectively. This article shows you affect of various rewards types on retention of employees.
Date : 03/03/2017
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Uploaded by : Hiranga
Uploaded on : 03/03/2017
Subject : Human Resources
In
every industry, every organization keeping has become one of major priority.
When organizations hires and invests in people, it creates a valuable asset. There
is a direct relationship between the way organization treats their employee, employee
productivity, creativity, morale, satisfaction and RETENTION. Retention is the
percentage of employees who are remaining in the organization. In 21st
era employee retention has become one of major issue organizations have to deal
with. For an organization it is very important to retain employees to reduction
of turnover. (Jack J and Adele O, 2004) Therefore organizations need to adopt a
strategy which can help to retain employees who keep business in business. Research
and surveys have proven that, there is a inter connection between retention,
motivation and rewards (Armstrong, 2007). With the adoption of better reward
strategy practices, employee wants to make outstanding work, thus they would
like to stay in because they know there is a value for their hard work. According
to Tracy (2013) motivation means a process that energizing and making interest
in what they doing. The truth of the matter is that employees are spurred to do
what is to their greatest advantage. For an employee job satisfaction is the
chief way to be motivated. To be satisfied in their job, employer has to offer
several kinds of rewards. When this happens, motivated employees are likely to
remain in the organization. There are numerous types of rewards to motivate
employees. Offering holistic rewards is the best way to motivate employee to
retain. It might be a financial cost for an organizations, even though
companies need to adopt different sort of reward strategies to retain
employees. (Avlar et al., 2015) When
employees do hit the target set by organization, organizations should reward them
straight away, otherwise employees will not connect with achievement they
attained (Houldsworth and Jirasinghe, 2006). Although, employer need to be careful
when it is setting up strategy for offering rewards. Abraham Maslow who
introduced the hierarchy of needs believed that satisfying just physiological
and safety needs is not enough to motivate a person fully to get what you want
from them. However, likeness of the reward depends on mentality of the
employee. Every so often most employees like to get non-monetary rewards rather
than getting a monetary reward. (Moser and Nicholas, 2013)Frederick
Winslow Taylor developed a theory admitting that workers are mostly like to
attain rewards as money (Herzberg, Mausner and Snyderman, 2010). Whitely (2002)
demonstrated that, pay increases or financial benefits like bonuses to
recognize achievement could prevent staff turnover. Not only bonus and pay raises
employees also willing to reward stock options, profit sharing from their
employer. Recently biggest social media leader, Facebook has been shared its
profit with their employees (The Guardian, 2015). However these monetary
rewards are short term. Even though it is still a reward which can fulfil all
other physical, social needs which included in Maslow s hierarchy of need and
it is often make employee retention high (Moser and Nicholas, 2013). Latham
(2007) explained, world famous Wall-Mart has been unable to retain its 50% of
employees because of lack of good salary. On
the other hand, for a large portion of the representatives cash is not by any
means the only incomparable element that effect on their retention, there are
certain non-financial persuading powers which can satisfy the identity and
self-acknowledgment needs of employee. For only short-term, Taylor s theory can
be successful, because when it comes to repetitive, employees are not getting
excited or motivated (Elliot and Dweck, 2005). UK s Development dimensions
international has proved by their survey that, pay was the 5th
reason for people leaving jobs (Peacock, 2011). That means employees expect
more from employer than just money. For the reason that is, since cash spend,
it is gone. But other rewards talk to employees heart not to their hands.Beside
monetary rewards, such as education, relaxed working environment, recognition
and appreciation, more training and development and more autonomy are other
good ways to share reward (Raymond and Fowler, 2001). Companies like Microsoft, Apples,
Samsung, Google, have been used this strategy effectively. To make employees to
work for the organizations, nowadays tactical management are creating
innovative incentives. Organizations who have understood this
scenario had made their workplace into phase that everyone wants to work here
(Moser and Nicholas, 2013).For
an example Google employees play not only video games, table tennis, cricket
during work hours, have hair cut and spa bath at Google salon for free. If employees
don t to sit and work they got bed. Therefore employees love what they do, not
hesitated to work long hours. As a result, Google s employee retention was 100%
in 2014 (The Economist, 2015). Also McDonald is a company who is not paying
good wage for their employees. However, it is adopting certain reward strategy
to keep employees with the organization. McDonalds is giving Employee of the
Month award for the person who worked hard. Not only the award, a thank you
note by manager, gift vouchers, golden badge and more things included with it.
Company is offering this once a year and McDonalds has proved that, pay is not
the only way to retain employees.If
a company fail to retain their employees, it will affect all organizational
activities. Lack of employees could make organizational operation process slow,
ineffective and inefficiency. When organization couldn t fulfil the demand in
time because of the staff turnover customer loyalty will lose. Therefore it
will cause to the profit drop and fall down of market share. Moreover, industry
competitors who are adopting better reward strategy will attract employees and
organization will lose most valuable brains (Griffeth and Hom, 2001). When it
comes to hiring people organizational management needs to find an answer to the
question that are we going to make a culture that could make them stay? Organization
can t stop employees from leaving unless organization has a plan to make them
stay. Thus there is a need of giving more priority to develop and maintain a
reward strategy to retain its staff for every organization. References
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