Mohammad

A well presented, self-motivated and confident certified ethical hacker and Cisco certified Network Associate with first class degree in Telecommunication and Computer Networking. I am an experienced IT professional working in the IT sector with well honed customer-facing skills and a focus on excellence I also possess private tutoring experience.

Availability: Monday-Thursday Morning, Friday and Suday

Willing to travel: 5 miles

Experience:
ICON College of Technology and Management IT Support Officer 15/2019-Present

Key responsibilities
• Installing and configuring computer hardware, software, systems, networks, printers and scanner.
• Managing Active Directory, domain users and mail users.
• Maintaining, repairing and upgrading network and computer systems.
• Analysing and troubleshooting network / computer problem
• Review, resolve and subsequently close service requests / tickets and complete change requests.


Empire Tax and Corporate Solutions IT Delivery Analyst 09/2016-03/2019
Key responsibilities
• Maintaining backup and images for the system.
• Configuring anti-malware, email client and vulnerability assessment.
• Investigate alerts from security tools and investigate security-related issues.
• Developing policy to manage for accessing to the production system.
• Designed and lead the installation of the network system and security policy.
• Ensuring computer and network system is up and running and secure.
• Create and review security documentation.
• IT Risk Assessment.