Monica

I have a lively, bubbly and cheerful personality, am ambitious, very enthusiastic, willing and keen to learn, reliable, presentable, have a pleasant disposition, am sociable and adapt well to change. I consider myself to be a complete finisher. I possess a high level of self-motivation and enthusiasm and am able to motivate others. I am very passionate about what I do and in helping others. I am always willing to try new ideas and thrive on the opportunities of increased independence and responsibility. I am organised, very approachable and possess excellent interpersonal skills. One of my strengths is communication and I have the ability to develop a good rapport with people on all levels, of all ages and social backgrounds. I consider myself to be determined, with a professional attitude, the ability to work on my own initiative and a desire to accomplish all my aims.

I am very passionate about what I do and have a genuine interest in people and in them achieving and moving forward with their goals. I enjoy learning and delight in seeing others enjoy learning too. I am very happy to take on new challenges and learn new things and I am a real team player as well as being more than capable of working on my own initiative.

As an instructor, I am continuously engaging and guiding groups and individuals to learn or helping them to complete projects. I use my presentation skills as a facilitator, helping users get set up, get trained and get going. I’m an excellent listener, taking the time to understand what each user hopes to achieve or learn. By adjusting my teaching style to each user’s individual skill level, I maximise his or her understanding. I recognise that training in a new product can often help clients attain their goals. I spend much of my time leading scheduled training sessions, but I’m also very hands on interacting with clients between those sessions. I’m proud to enrich the lives of others — whether clients or team members — through teaching, in any way I can.

As a qualified life coach I have a commitment to providing excellent professional services with innovation, diversity, creativity, honesty and integrity. I view my client’s success as my main objective and so I work hard to support their beliefs, values, individuality, objectives and goals. I help them set goals, re-set priorities, shift their focus, change their attitude and outlook toward life and help them rid themselves of the factors that are draining or limiting their potential for achievement whilst respecting their individual requirements, limitations and personal boundaries. I do my utmost to help my clients to be who they want to be by working with them to unlock their true potential and get them where they want to be.

Availability: I have recently completed a long term contract, which was originally for 2 months but ended up lasting over 4 years. So I am now seeking other opportunities that I can commit to long term. I am available effective immediately.

Willing to travel: Home Only

Experience:
I am a freelance trainer with over 20 years experience of training groups and individuals on a one-to-one basis in a wide range of subjects. These subjects include IT from complete novice to advanced Microsoft Office users, including accredited courses ECDL and City & Guilds, Employability skills, English, Personal Development which covers areas such as employability, CV writing, interview techniques, assertiveness and confidence building, business start up etc. Management Skills including subjects such as effective appraisals, time management, leadership skills, team building, effective business writing amongst others and Customer Services including principles of customer service level 1 City & Guilds and Health and Safety at Work level 2 City & Guilds. In addition I have also run train the trainer courses and I have been a Professional Life Coach for over 12 years. I am a qualified assessor holding the D32/D33. I am TPMA certified which is the standard for trainers with the Learning and Performance Institute.

I have various teaching/training qualifications including 7306 Teachers and Trainers Award, Certificate in Education, Masters Degree in Post 16 Education, TEFL and TESOL Level 7 in teaching English, TPMA plus many others and I always try to keep my professional development by taking at least one course each year.